Job Opportunity > Expert Engineer Cisco
Prepare and install the equipment at customer site, give support and problem solving, as well on-site as remote, in order to obtain the highest customer satisfaction.
Job content
- Installation of complex equipment and commissioning : install networks and set up configurations and solve faults.
- Extended staging of equipment & commissioning of equipment.
- Third level escalation towards suppliers. Trouble shooting on customer complex networks.
- Designing networks, proof of concept, architecture design and load balancing.
- Follow-up third-party portfolio, gather and share information with colleagues about possible new products.
- Answer customer questions and provide input on technical details of pricing issues.
Profile
Education/experience :
- Technical education at least level A1 or same level achieved by experience.
- Minimum 3 years of proven experience in VoIP projects with at least 5 years total experience in the IT world.
- Cisco knowledge on Call Manager, Unity, IPCC, etc.
- Cisco Voice related certificates are a plus.
- An Applications & Systems (Microsoft Exchange, SQL, etc.) background is a plus.
- A good WAN-LAN knowledge is mandatory.
- Working knowledge of VoIP protocols such as SIP, MGCP/NCS and H.323 is requiered.
- VCA-certification required
Specific skills:
- Customer minded
- Quality minded
- Flexible (e.g. working hours, mobility)
- Problem solver
- Analytical thinking
- Team player
- Eager to learn
- Helicopter View
Language skills:
- Very good spoken and written knowledge of Dutch or French and English
Interested in this exciting challenge? Apply now & send your curriculum vitae by e-mail to
Telindus Belgium NV
Human Resources Department
Geldenaaksebaan 335
B-3001 Heverlee
Belgium