Job Opportunity > JCA Administrator

• Create, organise and maintain central filing system for assigned parties (e.g. mailing lists, training schemes, training certificates, etc.)
• Plan and organise training rooms, lunches for trainees, .
• Make copies for JCA trainees in due time
• Register training sessions, cancellations, .
• Prepare and follow up customer orders and invoices for JCA
• Provide information via telephone: answer questions and information requests in line with defined rules and transmit more complex matters to the appropriate people
• Search for information via telephone
• Ensure efficient communication to team-members, internal & external customers and suppliers regarding training sessions, all kind of JCA related correspondence and messages
• Solve JCA disputes on invoices in due time
• Correspondence
• Office management

• Higher secondary administrative education
• Be fluent in Dutch, English and French to be able to answer all kind of customer questions by phone and in writing
• Good practical knowledge of and experience in Microsoft Word, Excel, Power Point and Outlook; on the job training for Telise and Cuino (JCA seminar follow-up & registration tool)

• Discrete
• Organisation skills
• Communicative
• Flexible
• Assertive
• Sensitive